Privacy policy.

El Living Wellness - Privacy Policy

Effective Date: October 5th 2023

EL LIVING WELLNESS is committed to protect your privacy and safeguard your personal information.

This Privacy Policy outlines how we collect, use, and store your data, including credit card and personal information in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the free movement of such data (GDPR) and the national legislation that develops it.

  • 1.1. Personal Information: We may collect personal information, such as your name, address, email address, phone number, and date of birth when you register for membership, book classes, or use our services.

    1.2. Payment Information: To process payments, we collect and securely store your credit card information. We comply with industry standards for the protection of payment card data (PCI-DSS) to ensure the security of your financial information.

    1.3. Health Information: We may collect health-related information, such as medical conditions or fitness goals, to provide you with tailored fitness programs and ensure your safety during classes and activities.

  • 2.1. Membership and Services: We use your personal information to manage your membership, provide our services, and communicate with you about class schedules, promotions, and important updates.

    2.2. Payment Processing: Your credit card information is used solely for processing payments and is securely stored in compliance with PCI-DSS requirements.

    2.3. Safety: Health information you provide is used to ensure your safety during classes and to tailor fitness programs to your individual needs.

    2.4. Marketing and Communication: With your consent, we may use your contact information to send you marketing materials and newsletters. You may opt out of these communications at any time.

  • 3.1. We take data security seriously and employ industry-standard measures to protect your personal and payment information from unauthorised access, disclosure, alteration, or destruction.

    3.2. Access to your credit card information is restricted to authorized personnel who require it for payment processing purposes.

  • 4.1. We will retain your personal information only for as long as necessary to ful fill the purposes for which it was collected and as required by applicable laws.

  • 5.1. We do not sell or rent your personal information to third parties. However, we may share your information with service providers, such as payment processors or marketing partners, who assist us in providing our services.

    5.2. We may disclose your information when required by law or to protect our rights, safety, or property.

  • 6.1. You have the right to access, correct, or delete your personal information. You can also withdraw your consent for marketing communications at any time. 6.2. If you have concerns about the way we handle your data, please contact us using the information provided in Section 8.

  • 7.1. Our website may use cookies and similar technologies to improve your browsing experience. We may also use analytics tools to collect information about website usage, but this data is anonymised and not linked to personally identifiable information.

  • If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us via the WhatsApp link below.

  • We reserve the right to modify the privacy policy at any time. Any changes will be effective from the moment of their publication on the website. We recommend regularly reviewing the terms and conditions to stay informed of any updates.